Privacy Policy

This policy explains what Sojourn collects, why, and what you can do about it. It covers the Sojourn app for iPhone, the web app, and this website. Sojourn helps people keep a life lived across borders in one calm place. We collect as little as we need, and we are clear about the rest.

Who we are

Sojourn (“Sojourn”, “we”, “us”) is operated by Schoen Ltd, a company based in Cyprus, which is the controller of the personal data described here. If you have any questions about this policy or your data, write to hey@sojourn.day.

What we collect

• Your account. Your email address and the data needed to sign you in. If you sign in with Apple or Google, we receive the name and email address (or the private relay address Apple offers) that the provider shares with us, and nothing else from that account.
• What you keep in Sojourn. The countries, states, and dates of your stays; your journal entries and the photos you add to them; the places you attach to an entry; the keepsakes you save; and your settings, such as a required stay you are tracking. This is your content. It is private to you, stored so that only your account can read it, and we never look at it except to help you when you ask us to.
• Membership. Sojourn is a paid membership bought through the App Store. Apple handles the payment; we never see your card or bank details. We receive the transaction details Apple provides (which option you chose, when it renews or ends, and an identifier for the purchase), and we give Apple an internal account identifier so your membership can be matched to your account.
• Waitlist and email. If you joined the waitlist, we keep the email address you gave us. We send you the emails needed to run your account (confirming an address, resetting a password, a note when you leave). Marketing email only ever goes to people who asked for it, and every such email has an unsubscribe link.
• Technical data. When you use the website or the web app, we receive basic technical information such as your approximate location (from your IP address), device and browser type, and pages visited. The iPhone app contains no analytics or advertising code. Crash reports reach us only through Apple, and only if you have allowed that in your iPhone settings.

Where the map comes from

When you search for a place to attach to an entry, the search runs against a map provider: Apple Maps in the iPhone app, Mapbox in the web app. The provider receives your search text and the approximate location used to rank results, under its own privacy policy. We store only the place you pick: its name and coordinates. We do not track your location in the background, and Sojourn never asks for location permission.

How we use it

We use your information to run Sojourn: to sign you in and keep your account secure, to store and show you what you keep, to honour your membership, to respond when you write to us, and to understand, in aggregate, how the website is used so we can make it better. We do not sell your personal data, we do not show ads, and we do not use your content to train anything.

Legal bases

Where the GDPR applies, we rely on the performance of a contract (to provide the service and membership you signed up for), your consent (for the waitlist and any marketing email), and our legitimate interests (to keep the service secure and to improve it). You can withdraw consent at any time.

Who processes data for us

We use a small set of providers to run Sojourn and share only what each one needs: Supabase (database, authentication, and the private storage for your photos), Vercel (hosting and basic website analytics), Resend (email), Plausible (privacy-friendly website analytics with no cookies), Apple (App Store payments, Sign in with Apple, Apple Maps), Google (Sign in with Google), and Mapbox (maps on the web). They process data on our behalf under their own security and privacy commitments.

Cookies and analytics

The website and web app use the cookies needed to keep you signed in, and nothing for advertising. Website analytics are cookie-free and do not identify you. The iPhone app sets no cookies and runs no trackers.

Data retention

Your account and content are kept while your account exists. When you delete your account from inside the app, your account, your content, and your photos are removed right away; backups clear within a short period after that. Waitlist emails are kept until you unsubscribe or ask us to remove them. Records of App Store purchases are kept for as long as Apple and the law require.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can delete your account yourself in Settings, and you can exercise any of these rights by writing to hey@sojourn.day. Deleting your Sojourn account does not cancel an App Store subscription, which lives with your Apple ID and is cancelled in your iPhone’s App Store settings.

International transfers

Sojourn is built for people who move between countries, and some of our providers may process data outside your home country. Where required, we rely on appropriate safeguards for those transfers, such as the European Commission’s standard contractual clauses.

Security

Your content is protected by access rules that let only your account read it, and your photos live in private storage that is never publicly reachable. We take reasonable technical and organisational measures to protect your data. No online service can promise perfect security, but we work to keep what you trust us with safe.

Children

Sojourn is not intended for children under 16, and we do not knowingly collect their data.

Changes

We may update this policy as Sojourn grows. When we make meaningful changes, we will update the date above and, where appropriate, let you know.

Contact

Questions about your privacy? Write to us at hey@sojourn.day.